Termes et conditions

Booking Policy & Important Information

Age Restriction

The person making the reservation must be at least 18 years old and agree to abide by all our policies.

Booking Confirmation Process

We confirm your booking based on your desired travel date. This step helps us ensure your serious interest in a trip to Egypt and allows us to finalize all arrangements efficiently.

Required Information

To process your booking accurately and seamlessly, we require the following details for each traveler:

  • Full name (first and last name as it appears on your passport)

  • Date of birth

  • Nationality

  • Passport number

  • Arrival and departure details (including flight number, date, time, and airline)

Booking Arrangements

Once your booking is confirmed and all necessary information is received, you will promptly get:

  • Your detailed travel itinerary

  • Information regarding your domestic flights within Egypt

  • A comprehensive list of your accommodations

Responsibility for Errors

We are committed to correcting any errors on our part swiftly and without cost to you. However, please note that errors made during your submission could incur correction costs. We strongly advise you to check all provided information carefully before confirming your booking to prevent any complications during your trip.

Important Note

Timely review of all your booking documents and details prevents potential complications and ensures a smooth, enjoyable experience throughout your journey.


Pricing & Booking Policies

Price Offer

All prices for our tours are quoted per person in USD or Euro. Please be aware that costs may vary based on the season and the availability of services.

Special Offers

We occasionally provide exclusive discounts during special events or promotions. Prices during these periods may differ from our regular rates.

Best Price Guarantee

To secure your preferred price, we recommend booking early with a deposit. Your tour price becomes fixed and guaranteed upon our receipt of your payment.

Solo Travelers

Solo travelers will incur a single room supplement. This additional charge applies when a private room is requested, differentiating from rates based on shared accommodation.

Upgrades

Should you desire enhanced comfort, room upgrades are available for an additional charge, subject to availability at the time of your request.

All-Inclusive Prices

Our tour prices are comprehensive and include all applicable taxes and fees. You will not be required to make any additional payments during your trip, with the exception of personal expenses.

Detailed Itinerary & Support

You will receive a detailed itinerary clearly outlining all inclusions and exclusions of your tour package. Should you have any questions or require further clarification before making a booking, please do not hesitate to contact us. Our team is here to assist you.


Cancellation Policy

Cancellation Request

To cancel a booking, you must send us a formal request via email. Please clearly state which bookings or participants are affected by the cancellation.

Impact on Pricing

Please be aware that if some travelers cancel from a group booking, this may lead to an increase in the price for the remaining participants. This is because the fixed costs of the tour will now be distributed among fewer individuals.

Costs & Deductions

If the booking process has already commenced (e.g., flights or accommodations have been reserved), cancellation fees will apply. These fees may be handled in one of the following ways:

  • They may be deducted from your original deposit.

  • They may be invoiced separately to the individuals who canceled.

  • They may become part of the remaining payment due upon the arrival of the remaining travelers.

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